Privacy Policy

Overview

Last updated: 2026

This privacy policy describes how the Microtia — Congenital Ear Institute and Dr. Arturo Bonilla, MD collect, use, and protect information submitted through this website.

Content Accuracy

To the best of Dr. Bonilla’s knowledge, all clinical content published on this website is accurate at the time of publication. Content is reviewed regularly and updated as the field evolves. This website is intended for informational purposes only and does not constitute medical advice. Individual results may vary. Families are encouraged to consult directly with Dr. Bonilla’s team regarding their child’s specific diagnosis and treatment options.

Information We Collect

When you submit a contact form, consultation request, or patient registration form on this website, we collect information you provide directly — which may include your name, email address, phone number, and information about your child’s diagnosis and medical history.

How We Use Your Information

Information you submit is used solely to respond to your inquiry, schedule consultations, and coordinate your child’s care. We do not use your information for marketing purposes and we do not sell or share your information with third parties.

HIPAA Compliance

Patient registration forms on this site are processed through JotForm’s HIPAA-compliant platform. All patient health information is handled in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Cookies and Analytics

This website may use cookies and analytics tools such as Google Analytics to understand how visitors use the site. This data is collected anonymously and is not linked to any personal information you submit through our forms.

Data Security

We take reasonable measures to protect the information you submit through this website. Patient health information submitted through our registration forms is encrypted and stored securely through our HIPAA-compliant form provider.

Your Rights

You may request that we delete any personal information you have submitted through this website by contacting our office directly at info@microtia.net or by calling (210) 477-3278.

Contact

For questions about this privacy policy please contact: